Telehealth Services

We are now offering Telehealth Services!

Our physical locations are closed, but it doesn’t mean we aren’t here for you. We have been working diligently to ensure your continued care during this challenging time. Perhaps more than ever, it is essential to take care of your body and mind. Our entire team is fully committed to supporting your needs!

Please see our services below that we are actively providing and available immediately to book online. Feel free to reach out to our Client Care Team if you have any further questions at telehealth@totaltherapy.ca.

Introducing Telehealth Services at Total Therapy

Please click the button below to read our telehealth FAQ

What telehealth services are you offering?

Introductory Rehabilitation & Fitness Consult

Our team of professionally-trained Kinesiologists are dedicated to addressing your questions and efficiently connecting you with the appropriate practitioner to best meet your rehabilitation and or fitness health-related needs. Whether you are a new or existing client requiring guidance on appropriate treatment options or looking to proceed with your current treatment plan, our Kinesiologists will work with you one-on-one in a private and professional manner to find the right solutions for you. We recognize that each client has individualized needs ranging from musculoskeletal injuries to personal health and fitness goals and are here to support you every step of the way.

Physiotherapy Telehealth - General (No Claim)

Private Telehealth Physiotherapy is best suited for patients who do not have an active ICBC or WSBC claim and who are not eligible for our specialty provider services such as MSP, RCMP, and VAC. If you are eligible for MSP, RCMP, or VAC services, please contact us directly at telehealth@totaltherapy.ca for more information.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.

Workstation Assessment

Whether you are working from home or at your office, it is essential that you have a properly set up workstation. A Registered Physiotherapist will work with you to set up the most ergonomic workspace possible for your unique environment. This will make your workflow more efficient and pleasurable and help to prevent the neck and back pains most commonly associated with improper workstation design.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.

ICBC Physiotherapy

ICBC Telehealth Physiotherapy is for patients who have an active ICBC claim. We are able to direct bill ICBC for 100% of the cost of these treatments.

Please note that it is the responsibility of the client to be aware of their approval status and book accordingly. Any treatments that are not pre-approved will not be covered by ICBC and as a result the fees for non-pre-approved services are the responsibility of the client.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

WSBC Physiotherapy

WSBC Telehealth Physiotherapy is for patients who have an active WSBC claim. We are able to direct bill WSBC for 100% of the cost of these treatments.

Please note that it is the responsibility of the client to be aware of their approval status and book accordingly. Any fees for treatments that are not approved by WSBC are the responsibility of the client.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Chiropractic Telehealth - General (No Claim)

Private Telehealth Chiropractic is best suited for patients who do not have an active ICBC or WSBC claim and who are not eligible for our specialty provider services such as MSP, RCMP, and VAC. If you are eligible for MSP, RCMP, or VAC services, please contact us directly at telehealth@totaltherapy.ca for more information.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Telehealth and Telerehabilitation and Telemedicine Chiropractic booking button

ICBC Chiropractic

ICBC telehealth chiropractic is for patients who have an active ICBC claim. We are able to direct bill ICBC for 100% of the cost of these treatments*. Please note that it is the responsibility of the client to be aware of their approval status and book accordingly. Any treatments that are not pre-approved will not be covered by ICBC and as a result the fees for non-pre-approved services are the responsibility of the client.

*Client user fees for ICBC chiropractic treatment will be temporarily waived due to Covid-19.

Telehealth and Telerehabilitation and Telemedicine Chiropractic booking button

Kinesiology Telehealth - General

Our team of professionally trained Kinesiologists are committed to seeing you through your personalized rehabilitation and fitness goals. Whether you’re looking to become healthier, lose weight, rehabilitate a new or old injury, or improve your athletic performance, the Kinesiologists at Total Therapy are here to help. Our Kinesiologists are university-educated health and wellness practitioners who combine the principles of biomechanics with their knowledge of human anatomy to take your fitness to the next level. Our Kinesiologists will work with you one-on-one to design a personalized exercise program that integrates into your life. This is the best option for clients who do not have an active ICBC or WSBC claim.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.

ICBC Active Rehab

Recovering from a motor vehicle accident can be a difficult process. During this time, you need a professional, supportive team behind you to help you recover quickly and fully. At Total Therapy, our highly-trained Kinesiologists play an integral role in the recovery process for any serious injury. Your therapist will combine the principles of biomechanics with their knowledge of human anatomy to help you progress through your recovery quickly and safely.

ICBC Telehealth Active Rehab is for patients who have an active ICBC claim. We are able to direct bill ICBC for 100% of the cost for these treatments. Please note that it is the responsibility of the client to be aware of their approval status and book accordingly. Any treatments that are not pre-approved will not be covered by ICBC and as a result the fees for non-pre-approved services are the responsibility of the client.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Exercise Rehabilitation

Exercise Rehabilitation (RPK) is a physiotherapy service for clients who have already completed a First Visit – Physiotherapy (Private) and have been referred to this program by their physiotherapist. If you have not yet seen a physiotherapist, please book in for a First Visit with any of our physiotherapists. If you would like more information on this service prior to booking an appointment, please book an Introductory Rehabilitation and Fitness Consult.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.

Naturopathic Medicine Telehealth - General

Naturopathic medicine is a method of healthcare that focuses on the whole person to treat the underlying cause of illness. Whether it is preventative medicine or the diagnosis and treatment of a medical condition, Dr. Fabbro will listen to your concerns and collaborate with you to deliver safe and effective treatment. We are here to provide you with the answers and tools to address your immediate needs and take positive steps towards the health and lifestyle goals that are most important to you.

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.

Clinical Counselling Telehealth - General

**Please Call to Book – 604-655-6033**

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.

ICBC Clinical Counselling

**Please Call to Book – 604-655-6033**

Prior to booking, please reference our Client Resource Centre FAQ page for more information on 3rd party & extended health care providers.

Because companies are updating their policies regularly, we strongly recommend that you contact your extended health care provider directly to confirm Telehealth coverage prior to booking your appointment.


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