Testimonials

Check out what others are saying about us! We’re constantly updating this page. So check back for more!

Mark is an excellent health care provider. He is caring, knowledgeable with great sense of humour. He is a “hand-on” therapist, he uses machines only when one is absolutely necessary. The problems at my old age are all musculoskeletal. I went through a number of therapists, kept changing due to various reasons until a friend advised me about Mark. Since then I have seen him regularly when ever I have needed him; my faith in his competence has never wavered over these years. He does not mind me making videos of all the exercises he prescribes. Those videos help me remember various exercises to do at home. It feels good to have a reliable health care provider. In addition, Total Therapy is well managed; it is neat and clean. It is a comfortable place to go.

~ Parveen

Nico is very positive and has exercises geared to your areas of injury.
Vincent is the best massage therapist. He knows how to tackle my problems and is a wonderful human.

~ Annette

Mark was great. He was technically sound in his explanations of different movements which I appreciated. His combination of humour and tips for better health was great to hear. I enjoyed my session and I would recommend Mark. He is experienced and knows what he is talking about!!

~ Steve

Total Therapy is a very professional wellness centre with high end services and very well trained staff. It is in a very convenient location and the facility is nice and clean. My teenage daughter and I have benefited from massage therapy and physiotherapy over the years. From the welcoming reception, ease of payment and the actual treatment, the whole experience is just the best one can ask for. We will, definitely, continue to seek their services and we highly recommend them to anyone in need.
Many thanks to Brianna and everyone at reception!

~ Roxana

I’m a regular client with Total therapy. Trent is my massage therapist. Been seeing him for over a year. Always feel better after a session with him. He’s an awesome therapist and as a bonus I always enjoy the conversations I have with him when I come for treatment!

~ Ryan

Tanya did a great job. After walking out I could not feel any more pain in lower back.

~ Laura

I found Heather to be very personable & I really liked that she explained what the exercises did to improve my plantar fasciitis condition. I definitely feel encouraged that this painful & frustrating condition is going to improve.

~ Elaine

I have been going to one Physiotherapist at Total Therapy for years. It has been a very positive experience; I go there with full confidence. Today I had to go for emergency help after a fall, I met with a new Physiotherapist – Sarah. She was awesome. She checked my injured shoulder in detail and gave me appropriate exercises. She was extremely pleasant. When she found out about my hearing problems she became super clear in her instructions. I came back very happy and satisfied.

~ Parveen

Have had great experiences with my physiotherapist, Trevor Lai. He is knowledgeable and thorough with his assessments + treatment. Also gave me some great exercises to do at home – would recommend!

~ J

I started my treatment with a lot of pain in my back and neck. In the middle of the treatment I already felt much better. I just finished and I can say that now I am 100% better, no pain anymore. The clinic is clean, friendly staff, and Trevor is very professional. English is not my first language, so I was nervous if I were able to properly explain my pain, but he was very patient and kind. That meant a lot.

~ Ana

This is a very professional business, I have been here quite a few times now, and every time the staff is friendly, helpful and accommodating. Special shout out to Mark Kroeger, keep up the great work!

~ Chris

Had a very good experience. Great customer support. Nicely mannered staff.

~ Ramin

Mark is an incredible physiotherapist

~ Rob

Colin is fantastic! He spent time listening to my health issues, he gave me some great exercises and advised of next steps. He was very encouraging and I left feeling hopeful. I would highly recommend Colin and Total Therapy!!

~ Salima

The staff here are very knowledgeable and supportive of my journey with chronic pain as well. They are excellent Kins and everyone that works in the clinic is very friendly. Highly recommend going here!

~ Montana

My team at Total Therapy is awesome! I saw Christian for physio for many months to decrease the pain I was having in my hips, knees and foot from a couple of injuries. Christian worked with me weekly, adapting my therapy depending on the amount of pain I was in and pushed me when I was able to do more.
Once I was free of the daily pain, Christian referred me to Nico to move into a more active rehab program. I am seeing improvements each week with Nico’s guidance and so happy to have these skilled professionals leading me to better health! Nico has been just as understanding as Christian with my physical limitations, showing patience and adapting my program to support recovery.

~ Hilary

Love this place! The front staff are awesome and the physios are the best. I always get the best care here and have made long lasting relationships with those who have treated me. Under cover parking is free behind the building. If you are looking for a Physio I recommend Christian Morin. I go to him for any injuries I’ve [obtained] over the years playing soccer. Super personable and has a wealth of knowledge, a true professional in his field!

In addition I have to shout out Katrina Kwai for Exercise Rehabilitation. When I first met her a couple years back, I came in to build up a little bit of strength so I could stop rolling my ankles during soccer season. Not only did my annual ankle roles stop occurring, but I continued to see Kat and my love for weightlifting grew. She made me strive to be stronger and helped me grow muscle over the years I’ve known her. I was someone who feared upper body “bulkiness on women” but she was able to open my eyes to the potential of being muscular as a female and love it. Can’t give a higher recommendation as for seeing Kat. She is friendly and extremely kind, takes the time to teach you technique and pushes your limits in a way you feel comfortable and are able to progress. I just reached my PR of 405lbs for my hip thrusts and it’s all thanks to her. She has now become a true friend to me and it’s in your best interest to see her. Also, my entire family comes to her for training :)

~ Alexis

Brianna Lam is always friendly and professional. It’s always a relaxing experience

~ Matthew

I am a huge advocate to Total therapy locations, if you need to see a physio I highly recommend Trevor Lai. After multiple instances where I have injured myself during the latest soccer season, Trevor had helped me discover the problem, then implemented a program for me to regain full mobility so I could keep participating (within short recovery spans). He is a caring physio who checked up on me regularly and he has carved out time to get me an appointment when I’ve been in a pinch. Truly dedicated to his work and his knowledge really shines through when I’ve had difficult injuries pile on and needed assistance/ the best advice to recover quickly.

~ Alexis

Pearl is wonderful, she is so friendly and so good at explaining the process. I felt I was in good hands immediately and I was right!

~ Amanda

I can’t say anything but complimentary things about the level of care and professionalism I’ve received from everyone I’ve seen here.

I see Vincent Lam for massage on a regular basis, and I’ve seen Dr. Duriell Bernard for chiropractic care from time to time. I’ve known both gentlemen for years: They’ve seen me at my lowest with injuries and at my best for maintenance of my musculoskeletal system to support all my physical activities. Whether for hands-on treatment or education about how the body works and how to take care of it, both Vincent and Duriell have definitely improved the quality of my life over the years.

I also saw Christian Morin, physiotherapist, for a couple of appointments when the area in and around my sesamoid bone in my foot flared up. With his IMS, ultrasound, mobilizations, and exercise recommendations, my foot got better quickly in a matter of weeks.

Overall, the caliber of care and service at this Total Therapy is brilliant. I’ve trusted my musculoskeletal system to their professionals’ expertise regularly, and I’ve always gotten excellent results!

~ Marc

Colin has a great disposition and really understands what treatments to work on wherever the issue may be. He is very knowledgeable and knows what to do on the road to recovery.
It is up to us as the patient to do the homework (strengthening and stretching). Thank you Colin you are a true professional.

~ Gary

Trent was great. Helped me a lot with my stiffness but also very nice and friendly!

~ Mirjana

Total Therapy is very friendly and a professional physiotherapy clinic. I have been very happy to receive quality care from Mark. He is very knowledgeable, friendly and takes the necessary time to explain the situation and treat the pain. Highly recommend Total Therapy!

~ Abdulla

I have a recurring injury that needs attention every now and then. I have been going to Christian for years. He works very hard and is detailed. I feel cared for. He is personable and respectful. I highly recommend him.

~ Marcella

Knowledgeable staff, great atmosphere and attitude of all. Varied equipment and techniques used

~ Eileen

Acupuncture cupping and massage done with Shawn’s excellent service professionalism and knowledge. Shawn helped me feel much better from the first appointment and his feedback were point on. Highly recommend Total Therapy services and Shawn. Their website is easy to navigate and booking.

~ Adriana

Best Rehabilitation Centre ever! Vincent is a top notch and effective massage therapist. So happy I go there. Mark helped my knee so much. It’s impossible to think what would have happened if he didn’t assess and treat. Absolutely worth going to Total Therapy.

~ Christina

Total Therapy is a one-stop place for all of your health care needs. The front office staff are friendly, professional and welcoming. Colin (physio), Trent (massage), and Dr. Maria Fabbro (naturopath) provide the best care possible. They are knowledgeable, caring, and patient. Everyone who works here is amazing!

~ Gordana

Heather is a fantastic physio. Very professional and caring. Highly recommend her.

~ Laura

I am very happy with Total Therapy and the staff. They are very friendly and there is a positive atmosphere in the office.

My physiotherapist [Trevor] is a wonderful, polite and very friendly and professional guy. I have known him for over 2 years and he has helped me tremendously. I am very grateful for all his help.

I recommend Total Therapy to all my friends and family, and all the people I know. Thank you Total Therapy.

~ Hailu

I have been a client of Colin’s for many years now. He genuinely cares about his clients and I always leave confident that I will feel better. He is a great listener and always adapts his treatments accordingly. I would recommend Colin to anyone in need of a good physiotherapist.

~ Michele

I have been going to Pearl Dar for over a year and every treatment has been a good experience. She explains what she is going to work on and how. She is very kind, caring and personable. I have enjoyed my time and treatments with her. I would recommend her to my family and friends without any hesitation!

~ Sairoze

I am very happy after my physio appointment with Mark Kroeger today.
He was extremely thorough, went through everything in great detail and educated me on all I needed to know about preventing further injuries. Definitely one of the most valuable physio appointments I’ve ever had. I will be returning to follow up. Thank you Mark!

~ Fiona

Great staff especially my therapist Alex Qui. Good, location, good environment and expert worker.

~ Cecilia

The place is always clean and tidy. Cody is friendly and always helpful with suggestions of exercises for soreness and pain. I always feel better after his RMT sessions.

~ Ling

Great location with close parking, skytrain station,
flexible hours offering various rehabilitative services.
Professional and courteous staff.
Highly recommend massage therapist Tony Jan!

~ Anna

I’ve been going to Total Therapy and seeing Estevan for a few years following a car accident. His treatments are one of the main reasons that despite my injuries, I’m able to get back to doing the activities I love. Estevan approaches all of our sessions with a thoughtful, efficient and effective plan of attack. He is an integral part of my injury management team!

~ Lauren

After years of pain and not being able to see much improvement with other modality treatments, Nico’s caring demeanour and knowledge of body mechanics is giving me hope.

~ Irene

I suffer from a chronic neck injury and the practitioners at Total Therapy have helped immensely with both understanding and a wide range of treatment options.

~ David

I have been a patient at the clinic for awhile now and recently changed Physiotherapists since my old one moved away. It was recommended I book with Christian Morin. Since working with Christian, I have seen great improvements in my body and functionality through in clinic treatment and at home exercises provided with video demonstrations. Christian is genuine, personable, knowledgeable, and very thorough explaining treatment and exercises. The clinic in general is kept clean and tidy and the staff is always friendly.

~ Amanda

I have seen Shawn for accupuncture about 5 or 6 times now. He is very respectful and listens carefully what issues you are having and in return explains things in tremendous detail (usually with nice online diagrams!). He also tries to cram as much into an appt as possible so rest assured he’s not the type to just stick a few needles in you and then leave the room for 45 minutes. Total Therapy also has a super friendly front desk staff too. Thanks guys :)

~ Alan

I have been seeing Vince Lam for massage therapy for 8 years. He is a very knowledgeable, skilled and professional practitioner and has assisted my recovery from a number of injuries and overall wellness. I would highly recommend.

~ Karen

Couldn’t ask for a better experience in a clinical setting. My RMT, Trent, was pleasant and professional. He asked pertinent questions regarding my condition, listened patiently and communicated clearly about what to expect during the treatment session. Being a sincere and thoughtful conversationalist was an added bonus. I will return here in the future and highly recommend Total Therapy Metrotown Burnaby to anyone wanting high quality care.

~ David

I worked through a course of physio sessions with Christian Morin who was so professional, honest about what I needed to do (and had been doing wrong!), and helped me so much in just a few sessions.

~ Ben

Tonya is very professional, empathic and kind. She is attentive and flexible, and ensures [the exercises] suit my physical capabilities. I have gotten much stronger and am grateful to have had her by my side through my recovery.
I would recommend Tonya and the whole team in a heart beat. Thank you for everything.

~ Oriaku

Cameron was very good [at] explaining what he was doing, what contributed to my pain and gave me some exercises to do at home. He was very kind, informative and professional.
He made me feel at ease.

~ Patricia

If I had to describe Shin’s technique in one word it would be “explorer”. He finds and treats spots that I didn’t even know hurt until he found them. Very professional and great table-side manor. Shin is my RMT of choice and I wouldn’t see anyone else.

~ Bret

Dr. Duriell greatly improved my range of motion the first time I saw him to the extent he almost got rid of my chronic lower back pain on [one] side. I was able to move much better [while playing tennis] and didn’t experience my usual PSOAS & tennis elbow pain afterward.

~ Julie

Tanya is very thorough and takes the time to find out exactly where the problem lies and suggests solutions to help. I feel that I will get some genuine improvement from my sessions with Tanya.

~ Linda

I have full movement back and no pain…it’s a miracle really.
Seeing Shawn instantly regained my movement after 1 visit.
There is no pressure for return visits, just recommendations.
I am so impressed with this facility, especially Shawn and Christian. Highly recommended!

~ Andrew

Thank you so much. You have been an awesome therapist – very knowledgeable, kind, friendly, caring, and professional. Thank you for helping me heal. Definitely, see you again! Have a lovely day!

~ Maria

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